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New Patients

Did you know that it is your choice where you attend therapy? You may independently choose your therapy facility even if your MD refers you elsewhere.
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we’re here to all your questions

Got questions? Our FAQ page has answers to help you learn more about our services, treatment process, and what to expect during your recovery journey.

General

In some cases, you may not need a doctor’s prescription to begin hand therapy or rehabilitation with us. Many clients come directly for treatment, especially for preventative care, post-surgery strengthening, or recovery after everyday injuries. However, if you are seeking insurance reimbursement, most insurance providers require a physician’s referral. If you’re unsure, we’re happy to help you navigate your coverage and let you know whether a prescription is necessary in your situation.

A hand therapist is an occupational therapist (OT) or physical therapist (PT) who, through advanced study and experience, specializes in treating individuals with conditions affecting the hand and entire upper extremity. A qualified hand therapist can evaluate and treat any problem related to the upper extremity, and can effectively treat and rehabilitate the patient through post-operative rehabilitation, preventative, non-operative or conservative treatment. The therapist works closely with the physician and patient to provide a continuum of care. This often starts within days of the injury or surgery and continues through the patient’s return to work and/or a productive lifestyle. A hand specialist may also have advanced certification as a Certified Hand Therapist (CHT).

Occupational Therapy (OT) and Physical Therapy (PT) are both rehabilitation fields that help people recover strength, movement, and independence after an injury.

  • Physical Therapy (PT): focuses on improving mobility, strength, and reducing pain.

  • Occupational Therapy (OT): focuses on helping people regain the ability to do everyday tasks, often through targeted exercises and functional activities.

In hand therapy, however, the distinction matters less. Both OTs and PTs can become certified hand therapists, and their training allows them to provide the same specialized care for the hand, wrist, and arm. What’s most important is that your therapist has advanced expertise in hand rehabilitation — not whether their background is OT or PT.

Yes, our Certified Hand Therapists are trained specifically to treat from the shoulder to the hand. In addition we have two Physical Therapists who specialize in the upper quarter. Common diagnoses: Shoulder Impingement, Rotator Cuff Strains & Tears, Tennis Elbow, Wrist-strains, elbow and wrist fractures.

Visits & Process

Your therapist will begin with an evaluation, which may include measuring your motion, strength, swelling, and function. We’ll talk about your goals and design a treatment plan tailored just for you.

We work with most major insurance providers. Please contact us, and we’ll be happy to verify your coverage before your first appointment.

Every situation is different, but earlier is usually better. Starting therapy soon after an injury or surgery can help reduce stiffness, swelling, and scar tissue. We’ll coordinate with your doctor to make sure the timing is safe and effective for you.

Most sessions last between 45–60 minutes, depending on your needs and treatment plan. Your first appointment may be longer considering paperwork and evaluation time. 

The number of visits depends on your condition, your progress, and your goals. Some people only need a few sessions, while others benefit from longer-term care. Your therapist will discuss this with you at your evaluation.

Please bring a photo ID, your insurance card (if applicable), any referral paperwork, and a list of medications you’re taking. If you have imaging reports or surgical notes, those can also be helpful.

Wear comfortable clothing that allows easy access to your shoulder, arm, wrist, or hand. Tank tops/short sleeves are best.