Hello
New Patients
- Doctors Prescription
- Drivers License or ID
- Insurance Card
- Arrive Early
- Comfortable Clothes
- Complete Forms
we’re here to all your questions
General
Do I need a doctor's prescription?
In some cases, you may not need a doctor’s prescription to begin hand therapy or rehabilitation with us. Many clients come directly for treatment, especially for preventative care, post-surgery strengthening, or recovery after everyday injuries. However, if you are seeking insurance reimbursement, most insurance providers require a physician’s referral. If you’re unsure, we’re happy to help you navigate your coverage and let you know whether a prescription is necessary in your situation.
Why choose a hand therapist?
A hand therapist is an occupational therapist (OT) or physical therapist (PT) who, through advanced study and experience, specializes in treating individuals with conditions affecting the hand and entire upper extremity. A qualified hand therapist can evaluate and treat any problem related to the upper extremity, and can effectively treat and rehabilitate the patient through post-operative rehabilitation, preventative, non-operative or conservative treatment. The therapist works closely with the physician and patient to provide a continuum of care. This often starts within days of the injury or surgery and continues through the patient’s return to work and/or a productive lifestyle. A hand specialist may also have advanced certification as a Certified Hand Therapist (CHT).
What is the difference between an OT and a PT?
Occupational Therapy (OT) and Physical Therapy (PT) are both rehabilitation fields that help people recover strength, movement, and independence after an injury.
Physical Therapy (PT): focuses on improving mobility, strength, and reducing pain.
Occupational Therapy (OT): focuses on helping people regain the ability to do everyday tasks, often through targeted exercises and functional activities.
In hand therapy, however, the distinction matters less. Both OTs and PTs can become certified hand therapists, and their training allows them to provide the same specialized care for the hand, wrist, and arm. What’s most important is that your therapist has advanced expertise in hand rehabilitation — not whether their background is OT or PT.
Does HRS treat more than just hands?
Yes, our Certified Hand Therapists are trained specifically to treat from the shoulder to the hand. In addition we have two Physical Therapists who specialize in the upper quarter. Common diagnoses: Shoulder Impingement, Rotator Cuff Strains & Tears, Tennis Elbow, Wrist-strains, elbow and wrist fractures.
Visits & Process
What should I expect at my first appointment?
Your therapist will begin with an evaluation, which may include measuring your motion, strength, swelling, and function. We’ll talk about your goals and design a treatment plan tailored just for you.
Do you accept my insurance?
We work with most major insurance providers. Please contact us, and we’ll be happy to verify your coverage before your first appointment.
How soon after an injury or surgery should I start therapy?
Every situation is different, but earlier is usually better. Starting therapy soon after an injury or surgery can help reduce stiffness, swelling, and scar tissue. We’ll coordinate with your doctor to make sure the timing is safe and effective for you.
How long are therapy sessions?
Most sessions last between 45–60 minutes, depending on your needs and treatment plan. Your first appointment may be longer considering paperwork and evaluation time.
How many visits will I need?
The number of visits depends on your condition, your progress, and your goals. Some people only need a few sessions, while others benefit from longer-term care. Your therapist will discuss this with you at your evaluation.
What should I bring to my first visit?
Please bring a photo ID, your insurance card (if applicable), any referral paperwork, and a list of medications you’re taking. If you have imaging reports or surgical notes, those can also be helpful.
What should I wear to my appointment?
Wear comfortable clothing that allows easy access to your shoulder, arm, wrist, or hand. Tank tops/short sleeves are best.